Jankovic: Citizens mostly complain about State Service

wednesday, decembar 15, 2010.

Serbian Ombudsman Sasa Jankovic said today that 90 percent of the complaints to that institution are related about poor performance of state administration, and not about classic human rights violations. This means that public administration is politicized and that there dont work enough professional, responsible and motivated employees, said Jankovic in an interview with journalists in the Belgrade Media Center.

As he pointed out, citizens can not wait to long time for proof of citizenship, as it is their right so that administration rapidly proceses each request and specifies precisely the solution and substantial explanation. The Ombudsman said that this state will last until the administration is depoliticized and is done so that the elite staff starts to enter the state services from banks and other organizations.

Commissioner for Information of Public Interest and the Protection of Personal Data Rodoljub Sabic said that if state adopts a law on opening the files of security services, must also establish the means for its implementation. For the enforcement of Law on opening the files, are needed very important assets and therefore needs to be said and how many people will work at this job, and how many funds are needed, said Sabic.

The leaders of the two independent state institution called the media to cooperate and to properly and timely inform the public about the work of these institutions.

"With inconsistent and sensationalist reporting is missed substantial strengthening of the authority of these institutions, as well as confidence building in them, "said Ombudsman Sasa Jankovic.

Interview with journalists was organized within the project regular meetings of the Ombudsman and the Commissioner with reporters and editors of local media, which aims to contribute to building the institutionsas a precondition for the rule of law. The project is implemented by the German foundation "Konrad Adenauer".

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Copyright, Committee for human rights Negotin